Worldwide Intranet Challenge (WIC)

50 ways to a better intranet

The following two articles related to the Worldwide Intranet Challenge (WIC) have been published recently on the CMS Wire website. They list 50 tips and tricks provided by leading WIC intranets for delivering more effective intranets:

• 50 Ways to a Better Intranet (part 1 of 2)
• 50 Ways to a Better Intranet (part 2 of 2) - 30 more ways to a better intranet

 

WICly Intranet News: #5

Intranet news for the week: 23rd September, 2011 - WIC LinkedIn Group news
Members of the WIC LinkedIn group are able to get a 10% discount for the Social Workplace Conference being held in London on 1st November. Use the code WIC10 when you register online. This special offer is available until 30th September.  There is a great graphic provided this week by Socialcast that highlights The Problem with the Intranet. It mentions some interesting statistics provided by Forrester Research including the top 5 ways the intranet is being used and 5 ways the intranet can be improved. Also this useful web site provides you with a simple way to provide a twitter feed on your intranet. You could use it to track your company Twitter ID or tweets that mention your organization. And a few worthwhile free webinars on this week: Business Turns Social: Key Learnings From The Social Intranet Study September 27 - Michael Marchionda The next E2 Great Debate, "Enterprise Video Now!" September 27, - Roger Pilney Join Perficient and Forrester for a webinar on Customer Experience Web Strategy September 28 - Erin Moloney Mobile is changing everything, including what employees expect from your intranet and internal communications. Are you more or less... September 28 - John Gerstner    Regards Andrew Wright WIC Group Manager
Contributor of the week
Alister Webb Collaborative Working Specialist at Telstra  Summary: Practical knowledge management and collaboration solutions, working with project teams to improve knowledge sharing, good technical knowledge particularly around Microsoft SharePoint and social networking tools, and experience in large IT projects.		Located: Sydney, Australia Alister is presenting at an event soon called 'Share 2011' being held in Sydney in November.  His topic is along the lines 'Is the traditional intranet dead?' Alister has also contributed a number of updates recently to the WIC LinkedIn group.
Other top weekly contributors
Richard Harbridge Trusted Advisor, Lead SharePoint Consultant, Technology Specialist, Business Analyst, and Information Architect Boston, USA View recent updates	Sam Marshall Intranet and collaboration specialist at ClearBox Consulting Ltd. Chester, UK View recent updates		Ira Dubenyuk Business Development Manager at NET Technology Center WEB100 Ukraine View recent updates
Discussion of the week	Blog post of the week		Event of the week
Anyone found a Webpart that will let us view Twitter feeds on SharePoint 2010? - Sarah Huber	The Problem With the Intranet - Socialcast		Business Turns Social: Key Learnings From The Social Intranet Study September 27 - Michael Marchionda
Other discussions	Other blog posts		Other Events
Microsoft + SharePoint 2010 v.s. IBM Collaboration Solutions - Bey Wang  Is Scaling Your Intranet Cost Prohibitive to Your Bottom Line? - Tara Clark Low-cost intranet tools/platforms – seeking recommendations - Courtney Hunt Are there any benchmarking standards or trends around delivering multi-lingual content via Intranet/Internet? - Aaron Bonser Contribute to some valuable research on vision, values and brand alignment - Mark Scott  What are your top 5 intranet challenges for 2011? - Lucy Shaw Do you have experience in how to best integrate the classical “top town” Intranet with “Social Intranet” &  Collaboration features? - Thomas Maeder	Five Emergent Strategies for Improving Social Business Performance - Ira Dubenyuk Examples of social network implementation at the enterprise - Ira Dubenyuk (Social Enterprise). Intracorporate social network - Ira Dubenyuk Why Your Business May Need Internal Social Software - Ira Dubenyuk WCAG 2.0 Accessibility & Corporate Intranets - Teale Shapcott Company-wide social networks could spell the end of office e-mail - Michelle Saraceno		Handy list of upcoming intranet,, CMS, SharePoint and social media events  The next E2 Great Debate, "Enterprise Video Now!" September 27 - Roger Pilney Join Perficient and Forrester for a webinar on Customer Experience Web Strategy September 28 - Erin Moloney Mobile is changing everything, including what employees expect from your intranet and internal communications. Are you more or less... September 28 - John Gerstner  Social Workplace Conference (10% Discount Code) November 1 - Vic Okezie CALL FOR SPEAKERS for the Intranet 2.0 Conference! January 30 - February 2, 2012 - Kelly Werwie Intranet Workshop in London, Nov 28 - Stephan Schillerwein

WICly Intranet News: #4

Intranet news for the week: 16th September, 2011 - WIC LinkedIn Group news
There is an interesting discussion going on this week initiated by Susan Jung about knowledge sharing V private collaboration (I am glad Susan has a thick skin). Some very helpful comments there and well worth a read and also worthy of Susan being the Contributor of the Week'. Thanks to the many people who also provided thoughtful feedback. There were also many good suggestions for Setting up a best practice database without using a databse. It sounds obvious but research from the WIC has shown that there is strong relationship between providing intranet training and the uptake of intranet use. Zena Applebaum has posed the question How much training, and in what format do you provide training in your organziations for using the Intranet? It would also be interesting to know if people feel that staff should receive intranet training or if the intranet should be so well designed that training isn't necessary. What do you think? Lucy Shaw has also posted a couple of good questions this week; What are your top 5 intranet challenges for 2011? and Is your company experimenting with or actively using web cams for collaboration?  For organisations from Norway who have been thinking about participating in the WIC, the good news is there is now a Norwegian version of the survey available. Geir Bækholt joins the WIC partnership as the new WIC representative for Norway. This brings to 12 the number of languages in which the WIC is available. Please contact me if you are interested in running the WIC in your country. Regards Andrew Wright WIC Group Manager
Contributor of the week
Susan Jung Information Architect at Intelsat. Summary: Extensive IT experience, covering all aspects of enterprise business systems and data analysis, including OSS and Business Intelligence. Currently the SharePoint architect overseeing enterprise roll-out of SharePoint 2010 team sites and knowledge sharing. Located: Washington DC, USA		Susan has contributed a number of updates to the WIC LinkedIn group recently including the thought provoking question about how to reconcile knowledge sharing and private collaboration. I was also reading Susan's LinkedIn profile and noticed that she received the Intelsat CEO Award 2010 for Process Improvement. A great effort for a company that size.
Other top weekly contributors
Lucy Shaw Community Manager at Intranet Benchmarking Forum  York, UK View Lucy's recent updates	Lynn Warnecke Principal Consultant at Chamonix IT Consulting Melbourne, Australia View Lynn's recent updates  Check out Lynn's blog as well.		Marsha Glassner IEDMS Project Manager at GSA, Pacific Rim Region San Francisco, USA View Marsha's recent updates
Discussion of the week	Blog post of the week		Event of the week
How much training, and in what format do you provide training in your organziations for using the Intranet? - Zena Applebaum	The Art of SharePoint Success: 10 Reasons Why SharePoint Projects Fail - Gints Janelsins		Intranet Workshop in London, Nov 28 - Stephan Schillerwein
Other discussions	Other blog posts		Other Events
What are your top 5 intranet challenges for 2011? - Lucy Shaw Do you have experience in how to best integrate the classical “top town” Intranet with “Social Intranet” &  Collaboration features? - Thomas Maeder Is your company experimenting with or actively using web cams for collaboration? - Lucy Shaw Moving up to Sharepoint 2010 - Zena Baker We run our intranet on an in-house CMS, and we're just about to introduce WordPress for blogging. Be interested to  know about other people's experiences with this. - Douglas Campbell Looking for a creative way to set up a Best Practices "database" for our team without using a database - does anyone have any ideas they... - Ilene Rosen	7 CMS features nobody asks for, but everyone needs - Janus Boye 5 Ways Social Will Change The IT Profession - Debra Donston-Miller Social Business Doesn't Mean What You Think It Does, Neither Does Enterprise 2.0 - Gints Janelsins		Social Workplace Conference (10% Discount Code) November 1 - Vic Okezie Webinar Re Run: Good to Great Intranets - A review of SharePoint 2010 features for Intranets September 22 - Anand Janardhanan Business Process Management Made Easy Conference October 11 Ohio, USA Free event - Josie Smathers Content in Context: Why Dynamic Content and Content Choreography Is Critical to Information Management September 15, 22, 29 & October 13 - Sharon Foley CALL FOR SPEAKERS for the Intranet 2.0 Conference! January 30 - February 2, 2012 - Kelly Werwie Interaction 2011 London, 13th October - Nigel Williams

WICly Intranet News: #3

Intranet news for the week: 9th September, 2011 - WIC LinkedIn Group news
Susan Jung has posted an interesting discussion this week, Knowledge sharing vs. private collaboration--how to reconcile? She is interested in how to solve the dilemma of, on the one hand encouraging knowedge sharing within the organisation, and on the other hand allowing people to work in confidence on private documents. What is the solution?  Ilene Rosen from GE Health care has also posted an interesting question - How to set up a best practices database without using a database. Sounds like an interesting challenge that she could use some advice about. And today is the last day to take advantage of Ephraim Freed's offer of $250 off the Social Intranet Summit in Vancouver. The theme of the summit this year is "Learn how to drive business value with a social intranet. A special mention to Luc de Ruijter, Susanna Tonti and Gabriel Sani who have all responded more than once to other members requests for assistance with quality comments. You can read more about these group members below. Regards Andrew Wright WIC Group Manager
Contributor of the week
Adam Pope Information Manager at Arup Summary: Experience in building information architectures to ensure product users gain access to the information they want pronto. Located: London, UK Twitter: @adampope		Adam is the intranet content manager of Arup's award winning intranet. Arup is a WIC participant and currently holds the #1 rank for the question about discussion forums (by quite a long way). The Arup intranet was also a winner at the recent 2010 Intranet Innovation awards. Adam has posted a number of useful comments recently incuding a very helpful reference to an Advanced Search Matrix.
Other top weekly contributors
Luc de Ruijter Digitale interne communicatie 2.5 Amsterdam, Netherlands View Luc's recent updates	Susanna Tonti Processes & Organization Trainee at Autogrill S.p.A Milan, Italy View Susanna's recent updates		Gabriele Sani Intranet Manager at Oxfam International London, UK View Gabriel's recent updates
Discussion of the week	Blog post of the week		Event of the week
Knowledge sharing vs. private collaboration--how to reconcile?  - Susan Jung	Using your Intranet to improve employee satisfaction - Adam Pope		Social Intranet Summit Vancouver: Full Agenda Released, 2 Days Left for $250 Off - Ephraim Julius Freed
Other discussions	Other blog posts		Other Events
Looking for a creative way to set up a Best Practices "database" for our team without using a database - does anyone have any ideas they... - Ilene Rosen How much training, and in what format do you provide training in your organziations for using the Intranet? - Zena Applebaum How are organisations using their intranet to capture innovations? Keen to hear how organisations capture ideas from staff not connected... - Brian Coles What Practical SharePoint Governance Tips that have worked for your SharePoint Intranet portal? - Kanwal Khipple Showing full screen video on SharePoint with acceptable image quality? Pieter van_Scherpenberg	Improving Findability: The Search Matrix - Adam Pope US Cellular is looking for an INTRANET Web Administrator. 2-5 years exp preferred. Please contact me if interested.... - Kristin Hamzik Social Business Doesn't Mean What You Think It Does, Neither Does Enterprise 2.0 - Gints Janelsins		Content in Context: Why Dynamic Content and Content Choreography Is Critical to Information Management September 15, 22, 29 & October 13 - Sharon Foley CALL FOR SPEAKERS for the Intranet 2.0 Conference! January 30 - February 2, 2012 - Kelly Werwie Anyone going for Microsoft SharePoint conference 2011 (October 3rd to 6th 2011) in Anaheim, California. - Simson Samuel Interaction 2011 London, 13th October Nigel Williams Social Workplace Conference 2011 London, 1st November Simona Sutaviciute

Worldwide Intranet Challenge (WIC) LinkedIn Group Newsletter #2

Intranet news for the week: 2nd September, 2011
Thanks for the positive feedback about last week's first newsletter. It doesn't take long to put together so the credit really belongs to the people who make the time to contribute their knowledge & skills to the WIC LinkedIn Group. Even though the web has been around for a long time now, I am still amazed at the level of collaboration, sharing and support that takes place between relative strangers - it restores my faith in humanity! Talking about sharing, I know I mentioned Maish Nichani's Intranet Guidebook last week and even sent an announcement to the group about it, but I was having another look through it today and it really is a great reference for anyone involved with intranets. So Maish is this week's 'contributer of the week' (and this is the last time I'll mention the guidebook - I swear).  Regards Andrew Wright WIC Group Manager
Contributor of the week
Maish Nichani Managing Director, PebbleRoad Pte Ltd Summary: Goal is to lead PebbleRoad to be come a reputable company in the design field. Areas of interest; large information spaces,interactive applications and learning and knowledge sharing.		Located: Singapore Twitter: @maish  Maish only recently joined the WIC Group but I thought his contribution - Manager’s guidebook on intranet redesign projects -  was worth the prestigious title of contrubuter of the week! Make sure you check out some of the other great intranet articles on the Pebble Road web site.
Other top weekly contributors
Liz McNamara Hundere Communications Manager at Yara International Oslo, Norway	Alex Manchester Senior Consultant at Step Two Designs Sydney, Australia  Check out Alex's website about intranet strategy & design.		Tara Clark Online Marketing Manager for Intranet Connections Vancouver, Canada  Take a look at the latest IC intranet articles.
Discussion of the week	Blog post of the week		Event of the week
Do you highlight user-generated content anywhere on your intranet?  - Erin Dammen That's a good question!	3 new intranet articles: - Card sorting: Online versus offline - Common intranet questions, unique solutions - Intranet teams need technology savvy - Alex Manchester  3 for the price of one. Bonus!		CALL FOR SPEAKERS for the Intranet 2.0 Conference! January 30 - February 2, 2012 - Kelly Werwie Not really an event but a good opportunity for presenters.
Other discussions	Other blog posts		Other Events
What is the average number of employee comments on intranet news articles? - Megan Dean What type of content should be on an intranet? - Andrew Wright Could people share recommendations on the best intranet conferences in Europe? - Liz McNamara Hundere  According to your experience, which are the most effective services/applications that can improve employee satisfaction? - Susanna Tonti Does anyone have a video platform on their Intranet. If so, have you been able to build a successful video correspondent program, and how? - Susie Wolf	Work shifting to a digital workplace? - Mark Morrell Are you looking for useful intranet links? - Tara Clark Social Software as an Organisation Culture Reagent - Cecil Dijoux 5 Enterprise Social Trends For Next 5 Years - Debra Donston-Miller Social Networking Policy: Must-Have Elements - Debra Donston-Miller		Are you exploiting all that SharePoint has to offer for your Intranet? Webinar, 7th September Annette Lenon Anyone going for Microsoft SharePoint conference 2011 (October 3rd to 6th 2011) in Anaheim, California. - Simson Samuel Designing intranets that work London, 17th October James Robertson Interaction 2011 London, 13th October Nigel Williams Social Workplace Conference 2011 London, 1st November Simona Sutaviciute